Sync and back up error message

When I try to sync and back up my Iphone5c to my new computer , I get an error message telling me that itunes can not back up because there is not enough free space on my computer. My computer is new and has 857GB free. Can anyone help me?

iPhone 5c, iOS 7.0.4

Posted on Oct 29, 2015 10:38 PM

Reply
1 reply

Oct 31, 2015 10:01 AM in response to MUMo4

Hello MUMo4
I understand that you are seeing issues with syncing your iPhone with your computer. It says that you don't have enough space on your computer to complete a backup. Let's see if we can get it sorted out.
One of the things to look at is if you have any third party security software to see if it would be causing issues with iTunes. Another option is to reset the Lockdown folder. Take a look at the article below for more information on troubleshooting issues with backing up to your computer.
If you can't make an iTunes backup of your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203271

Take it easy

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sync and back up error message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.