Miguelxdz

Q: El Capitan 10.11.1 iMessage not working

Right now im using a Macbook Pro Retina Summer 2014 with video card, 16GB RAM. Since a day ago that i installed the update for El Capitan 10.11.1 my iMessage App on my Mac stop working properly. Now when i want to send a message to someone the message will take a lot of time, then it will appear as "Not delivered" and when y press on the exclamation mark to try to send the message again a Window appeared that says "Your message could not be sent. 1-738-32-323-32 (contact number) is not registered with iMessage"

The thing is that it says that with all of my contacts and from my IPhone it works fine so its definitely a problem in the Mac Software. What should i do?

MacBook Pro (Retina, 15-inch, Mid 2014), OS X El Capitan (10.11.1)

Posted on Oct 29, 2015 9:18 PM

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Q: El Capitan 10.11.1 iMessage not working

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  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Oct 30, 2015 12:58 PM in response to Miguelxdz
    Level 10 (207,963 points)
    Applications
    Oct 30, 2015 12:58 PM in response to Miguelxdz

    Please take each of the following steps that you haven't already tried. Stop when the problem is resolved.

    1. Open the Messages preferences window and select the Accounts tab. On the left is a list of the messaging accounts that you've defined. Select iMessage. Make sure that the Apple ID shown is valid. If it is, check the box marked

              Enable this account

    if it's not already checked.

    2. Sign out of iMessage on all your devices and sign back in. If you've enabled two-step verification for the Apple ID that you use with iMessage, you must generate an application-specific password and enter it when prompted. Test.

    3. Take this step if you have an iPhone linked to the same Apple ID as the Mac.

    Follow the instructions in this support article, under the heading

              To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch

    If text forwarding is already enabled on the phone, disable it and then re-enable it.

    Quit and relaunch Messages on the Mac.

    Credit for this observation to ASC member Apple Advocate.

  • by Miguelxdz,

    Miguelxdz Miguelxdz Oct 30, 2015 12:59 PM in response to Linc Davis
    Level 1 (0 points)
    Oct 30, 2015 12:59 PM in response to Linc Davis

    Worked pretty good, thanks pal.