Hi Thomas1016,
I understand that you may be seeing an issue with your ability to fully load the iTunes Store page in iTunes for Windows. Here is an article that goes over some information that may be helpful in assisting you with this issue:
If you haven't been able to connect to the iTunes Store for more than a day, find out which ports and servers need to be allowed for iTunes Store access, then try the steps below.
If there's still an issue after you try the steps above, contact your Internet service provider and confirm that these ports and servers are turned on for your network.
The hosts file might also be the cause of the issue. Learn how to reset the hosts file back to default and how to use a FixIt to have Windows reset the hosts defaults for you. Some workplaces might put internal resources in the hosts file that block the iTunes Store. The FixIt doesn't work for Windows 8.
To create a copy of your hosts file and replace it with an empty hosts file, follow the steps below:
- Navigate to the hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
- Select the hosts file. There should be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
- Drag the original hosts file to your desktop.
- Right-click the duplicate file and choose Open. If you're prompted to choose the program you want to use to open the file, double-click Notepad.
- When Notepad opens, choose Edit > Select All.
- Choose Edit > Delete.
- Choose File > Save.
- Close Notepad.
- Right-click the duplicate file, and choose Rename from the pop-up menu.
- Type hosts, and then press Enter.
- Restart your computer.
- Try to connect to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall might be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
If you can’t connect to the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201400
Thanks for using the Apple Support Communities!