Mike.Gorman

Q: Why is my Nikon D810 not recognised as a disk drive

Why is my Nikon D810 not recognised as a disk drive when plugged into a USB port on my brand new iMac whereas an SD card  when plugged in is recognised?

iMac, Mac OS X (10.5.5), iPhone

Posted on Oct 30, 2015 3:01 AM

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Q: Why is my Nikon D810 not recognised as a disk drive

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  • by brenden dv,Helpful

    brenden dv brenden dv Nov 1, 2015 1:16 AM in response to Mike.Gorman
    Community Specialists
    Nov 1, 2015 1:16 AM in response to Mike.Gorman

    Hi Mike,

     

    I'm sorry to hear you are having issues with your new iMac. If you are having issues importing images from your Nikon camera, you may find the information and steps outlined in the following articles helpful:

     

    Using a camera with your Mac - Apple Support

    Image Capture: Transfer images and other items from your device

     

    Regards

  • by Mike.Gorman,

    Mike.Gorman Mike.Gorman Nov 1, 2015 1:16 AM in response to brenden dv
    Level 1 (0 points)
    Nov 1, 2015 1:16 AM in response to brenden dv

    Brendon,

     

    Thank you for your reply, Maybe you've misunderstood my query. I have no issues with my iMac and am enjoying the new model immensely. My query related as to why when I plug my camera(Nikon D810) into one of the USB ports it is not recognised as a device! Image capture can see the camera as a device, so why cannot the device show up on the desktop? I find it strange that nearly every applicable application can detect the camera except Finder,

    If I take a card from the camera and insert it into the SD card port it shows up in finder and on the desktop also if put the same card int a card reader it also shows up on the desktop.   This is not about getting images onto the computer, that is no problem at all. I use Lightroom to edit my pictures and that has no problem in seeing the camera as a device, why can't the desktop do the same???

     

    Many thanks for trying to help.

     

    Mike

     

    PS Perhaps an apple technical guru can tell me why!

  • by Terence Devlin,

    Terence Devlin Terence Devlin Nov 1, 2015 1:35 AM in response to Mike.Gorman
    Level 10 (139,547 points)
    iLife
    Nov 1, 2015 1:35 AM in response to Mike.Gorman

    Are there different settings on the camera for MassTransport or PTP? Check those and try switch between them

  • by Mike.Gorman,

    Mike.Gorman Mike.Gorman Nov 1, 2015 1:47 AM in response to Terence Devlin
    Level 1 (0 points)
    Nov 1, 2015 1:47 AM in response to Terence Devlin

    Terence thanks, those options which I remember disappeared a while ago!

     

    Cheers