katarinafromhjortshøj
Level 1 (0 points)

Q: I can not  recieve sms from other iphone users

Hi

I don't recieve sms from other iPhone users on my iPhone 5, but on my iPad.

I have tried out the following, but nothing seems to help:

iMessage on, on both items.

iMessage off on iPhone

 

( I must have iMessage on iPad, since I have a lot of communication going on there)

 

Anybody have an idea what I can do?

 

Katarina

iPhone 5, iOS 9.1, iPad, iOs 9.1

Posted on Oct 30, 2015 3:11 AM

by jeremy_v,Solvedanswer
jeremy_v jeremy_v
Community Specialists
A:

Hello Katarina, 
 

Thanks for participating in the Apple Support Communities. 
 

If you only receive text messages from other iPhone users on your iPad (but not your iPhone,) try this method to ensure your phone number is linked to your Apple ID:
 

First, sign out of both devices:
 

To unlink your phone number, remove your Apple ID from iMessage and FaceTime on your iPhone. Follow these steps: 
 

  1. Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
     
  2. Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
     

This should remove your phone number from other devices using the same Apple ID with iMessage and FaceTime. If the phone number is still available on your other devices after you sign out of iMessage and FaceTime on your iPhone, you might need to sign out of iMessage and FaceTime on all of your devices. 


Next, sign back in on your iPhone (and iPad if you want to):
 

Sign in to iMessage:
 

  1. Tap Settings > Messages > Send & Receive.
     
  2. Tap Use your Apple ID for iMessage. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
     
  3. Select the phone number and email addresses that you want to be reached at.
     

Sign in to FaceTime:
 

  1. Tap Settings > FaceTime.
     
  2. Tap Use your Apple ID for FaceTime. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
     
  3. Select the phone number and email addresses that you want to be reached at. 
     

After you sign in to iMessage or FaceTime on your iPad or iPod touch, your iPhone will get a notification saying that your Apple ID and iPhone are now being used with iMessage or FaceTime on your iPad or iPod touch. You’ll get a notification for every email address or phone number that you enable on each additional device.


From Link your iPhone number and Apple ID to use iMessage and FaceTime


All the best. 

Posted on Oct 31, 2015 2:31 PM

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katarinafromhjortshøj

Q: I can not  recieve sms from other iphone users

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  • Helpful answers

  • by jeremy_v,Solvedanswer

    jeremy_v jeremy_v Oct 31, 2015 2:31 PM in response to katarinafromhjortshøj
    Community Specialists
    Oct 31, 2015 2:31 PM in response to katarinafromhjortshøj

    Hello Katarina, 
     

    Thanks for participating in the Apple Support Communities. 
     

    If you only receive text messages from other iPhone users on your iPad (but not your iPhone,) try this method to ensure your phone number is linked to your Apple ID:
     

    First, sign out of both devices:
     

    To unlink your phone number, remove your Apple ID from iMessage and FaceTime on your iPhone. Follow these steps: 
     

    1. Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
       
    2. Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
       

    This should remove your phone number from other devices using the same Apple ID with iMessage and FaceTime. If the phone number is still available on your other devices after you sign out of iMessage and FaceTime on your iPhone, you might need to sign out of iMessage and FaceTime on all of your devices. 


    Next, sign back in on your iPhone (and iPad if you want to):
     

    Sign in to iMessage:
     

    1. Tap Settings > Messages > Send & Receive.
       
    2. Tap Use your Apple ID for iMessage. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
       
    3. Select the phone number and email addresses that you want to be reached at.
       

    Sign in to FaceTime:
     

    1. Tap Settings > FaceTime.
       
    2. Tap Use your Apple ID for FaceTime. Then sign in with your Apple ID. Use the same Apple ID as your iPhone.
       
    3. Select the phone number and email addresses that you want to be reached at. 
       

    After you sign in to iMessage or FaceTime on your iPad or iPod touch, your iPhone will get a notification saying that your Apple ID and iPhone are now being used with iMessage or FaceTime on your iPad or iPod touch. You’ll get a notification for every email address or phone number that you enable on each additional device.


    From Link your iPhone number and Apple ID to use iMessage and FaceTime


    All the best. 

  • by katarinafromhjortshøj,

    katarinafromhjortshøj katarinafromhjortshøj Oct 31, 2015 3:43 PM in response to katarinafromhjortshøj
    Level 1 (0 points)
    Oct 31, 2015 3:43 PM in response to katarinafromhjortshøj

    Thanks a lot, Jeremy, it solved my problem!

    All the best to you too!

    Katarina

  • by jeremy_v,

    jeremy_v jeremy_v Nov 1, 2015 1:20 PM in response to katarinafromhjortshøj
    Community Specialists
    Nov 1, 2015 1:20 PM in response to katarinafromhjortshøj

    Hi Katarina, 
     

    Thanks for your reply. I'm glad that solved it!
     

    Cheers.