allweind
Level 1
(0 points)
Q: unable to enter username when connecting to wifi
When trying to connect to wifi at work, I am prompted to enter a username and password. I am unable to enter a username - when I go to that field nothing happens. I have no issues entering a password, but without a username I an stuck. What do I do?
iPhone 6, iOS 9.1
by dan8379,Apple recommended
dan8379
Level 1
(5 points)
OK, I finally figured it out (thanks to a friend who used to work at an Apple Store). If you go into settings and click "reset all settings" it should fix the issue. You will have to re enter wifi passwords, fingerprints, etc. You won't lose any data or anything else though.
