Q: MacBook Pro stuck on grey screen
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Oct 30, 2015 7:27 AMby lllaass,What model MacBook Pro?
What OSX version was on the Mac?
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
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Oct 30, 2015 8:26 AMby lllaass,Use this to determine what model:
How to identify MacBook Pro models - Apple Support
I doubt 9.1 was the previous OSX version . The latest iOS (iPhone, iPod touch and iPad) is 9.1
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
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Oct 30, 2015 8:58 AMby Caramclean,I Reset the SMC and tried to reset the NVRAM/pram. Got the 2nd startup sound and still grey screen. It says it's an early 2008 model. I tried again to enter in safe mode and recovery mode and all it does is make the startup sound but remains on the grey screen. Doesnt matter how long I hold the keys down for. the apple logo does not appear
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Oct 30, 2015 9:16 AMby Caramclean,absolutely nothing happens hen I push any of the commands. the keyboard I'm using is the laptop keyboard. No to both of your other questions, first Mac for me and my husband bought it refurbished from a small computer store where we live and it came with only the charger no disks I do have an iPad though
