HT204791: Notifications on your Apple Watch

Learn about Notifications on your Apple Watch
davetaylor72

Q: messages showing up on apple watch but not iphone

My wife is getting Messages on her Watch but when she goes to find them on her iPhone they are not there. She is missing messages because they go to her watch and if she checks later they are not on her phone.

 

She Has an iPhone 6plus, latest updates installed, Apple Watch with all updates installed.

Apple Watch, iOS 9.1, Messages

Posted on Oct 30, 2015 8:58 AM

Close

Q: messages showing up on apple watch but not iphone

  • All replies
  • Helpful answers

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 30, 2015 9:03 AM in response to davetaylor72
    Level 7 (31,646 points)
    Apple Watch
    Oct 30, 2015 9:03 AM in response to davetaylor72

    Hi Dave - try this:

     

    On your wife's iPhone, go to: Settings > Messages - turn off iMessage at the top of the screen, pause for a few moments, then re-enable it.

     

    It may also then help to restart both her iPhone and watch. Turn both devices off together first, then restart the iPhone before the watch:

    - To turn the watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;

    - To turn it on: press and hold the side button until you see the Apple logo.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 30, 2015 9:08 AM in response to davetaylor72
    Level 7 (31,646 points)
    Apple Watch
    Oct 30, 2015 9:08 AM in response to davetaylor72

    If you are referring to notifications rather than to the messages themselves being missing on the iPhone, note that how notifications behave depends on the status of your devices. In order to bring notifications to your attention as soon as possible:

     

    - If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.

    - If your iPhone is locked or asleep and your watch is unlocked and on your wrist, you will receive notifications on your watch.

    - If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.

     

    About notifications on your Apple Watch - Apple Support