HT205384: Charge your Siri Remote or Apple TV Remote
Learn about Charge your Siri Remote or Apple TV Remote
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All replies
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Helpful answers
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Oct 30, 2015 4:00 PM in response to The Dizzby Paul Barrett3,The Menu button is actually a "Back" button. Go figure.
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Oct 30, 2015 4:49 PM in response to Paul Barrett3by azroyalsfan,what do you do if that doesn't work?
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Oct 30, 2015 4:54 PM in response to azroyalsfanby Paul Barrett3,I would use the "home" button (picture of a TV screen on it) to get to the main menu, navigate to the restart option in the configuration menu and see if that helps. Or just pull the plug and restart if it's really stuck (there is no "off" button, so that isn't as drastic as it sounds).
If not, it's a call to Apple unless someone comes up with a DIY fix. The itself remote cannot be safely taken apart so can't be rebooted as such. If the remote itself has a problem it will need replacing.
Not a great start for you!
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Oct 30, 2015 6:25 PM in response to Paul Barrett3by azroyalsfan,That worked! Thanks so much for that suggestion. My husband has now stopped cursing Apple!