HT204363: Get help using iCloud for Windows

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alan246

Q: outlook 2016

since i installed the icloud update on my windows 10 machine with outlook 2016, i keep getting a message that icloud must be repaired to work with outlook. tried to repair several times and still doesn't work.

Posted on Oct 30, 2015 4:45 PM

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Q: outlook 2016

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  • by zinacef,

    zinacef zinacef Oct 30, 2015 8:02 PM in response to alan246
    Level 4 (3,290 points)
    Applications
    Oct 30, 2015 8:02 PM in response to alan246

    It would appear others are experiencing the same issue (as seen on these forums) so my suggestion would be to call Apple Support to have it logged and a ticket generated.

  • by alex_h1,

    alex_h1 alex_h1 Nov 19, 2015 11:27 AM in response to alan246
    Community Specialists
    Nov 19, 2015 11:27 AM in response to alan246

    HI Alan,

     

    I'm sorry to hear about the difficulties you've been having with iCloud for Windows and Outlook 2016.  Currently Outlook 2016 is not compatible with iCloud for Windows, however an updated release will be available soon which will add the compatibility.  Take a look below for more information:

     

    iCloud for Windows currently supports Outlook 2007 through Outlook 2013. Support for Outlook 2016 will be available in an updated release soon. If you use Outlook 2016, you can access iCloud Mail, Contacts, and Calendars on iCloud.com.

    Download iCloud for Windows - Apple Support


    Have a good one.

  • by alex_h1,

    alex_h1 alex_h1 Dec 9, 2015 11:11 AM in response to alan246
    Community Specialists
    Dec 9, 2015 11:11 AM in response to alan246

    Hey there Alan,

     

    I'd like to let you know that iCloud for Windows has been updated to include compatibility with Outlook 2016.  To download it you can either use the Apple Software Update program, or download it from the website below.

     

    Download iCloud for Windows - Apple Support

     

    Have a good one..