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I just bought a new iPhone 6s and at first it freeze and does not allow me to do anything. After that the iPhone turns off and when I try to turn it on the screen is blue and that's it. The new iPhone does not starts
iPhone 6s, iOS 9.1
Hello Ramsesh,
Thanks for visiting Apple Support Communities.
It looks like your iPhone 6s is only starting up to a blue screen. In this case, please try the method from Get help with the screen on your iPhone, iPad, or iPod touch:
If you see a solid color screen (black, white, or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Force restart your device while it's plugged in.
- If this doesn't work, restore your device.
- If you still see the issue after you restore, contact Apple Support.
All the best.
New iPhone 6s blue screen does not allow me to do anything
