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Q: My ipad2 connecting my bluetooth headphone but my iphone 6s  6 s plus not connecting i did reset but stil noworking

MY ipad 2 connecting with my bluetooth headphone but my iphone 6s & 6s plus not connecting same device i did reset not work

iPhone 6s Plus, iOS 9.0.2

Posted on Oct 30, 2015 10:03 PM

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Q: My ipad2 connecting my bluetooth headphone but my iphone 6s  6 s plus not connecting i did reset but stil noworking

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  • by sterling r,

    sterling r sterling r Nov 1, 2015 9:03 AM in response to artofromboca raton
    Community Specialists
    Nov 1, 2015 9:03 AM in response to artofromboca raton

    Hi there Arto!

     

    It sounds like your iPad can connect to your bluetooth headphones but your iPhones cannot. First, it may be possible that the headphones can only be paired with one device at a time, so you may want to check that out with the manufacturer. If that is not the case then I would use the troubleshooting in the following article for additional suggestions that may help you out here:

     

    Get help connecting a Bluetooth accessory with your iPhone, iPad, or iPod touch

    https://support.apple.com/en-us/HT201205

    1. Make sure that your Bluetooth accessory and iOS device are close to each other.
    2. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If it uses batteries, test them to see if they need to be replaced.
    3. Restart your Bluetooth accessory.
    4. Make sure that you have the latest version of iOS on your iPhone, iPad, or iPod touch.
    5. On your iOS device, go to Settings > Bluetooth and make sure that Bluetooth is on. If you can’t turn Bluetooth on or you see a spinning gear, restart your iPhone, iPad, or iPod touch.
    6. Unpair the Bluetooth accessory, put the accessory back in discovery mode, then pair and connect itagain.

    If you still can't pair or connect your Bluetooth accessory 

    Check with the Bluetooth manufacturer to make sure that your accessory works with your iOS device.

    Contact Apple Support if you have any of these issues:

    • You can’t turn on Bluetooth or the setting is grayed out.
    • You can’t connect any Bluetooth accessories with your device.
    • The accessory manufacturer confirmed that your accessory is working correctly.

     

    Thank you for using Apple Support Communities.