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Helpful answers
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Oct 31, 2015 1:29 PM in response to Kaymarie_x3by ChitlinsCC,Howdy Kaymarie - too little info
Tell us a Story
- with a beginning, a middle and end. We need to understand everything that you know and have experienced.
If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
- Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
- Provide the version numbers of your operating system and relevant applications, for example "OS X 10.4 Tiger" or "iPhoto 9.1.2".
- Describe the problem, and include any details about what seems to cause it.
- List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
For a detailed "coaching", please see the User Tip > "Help us to help you on these forums"<https://discussions.apple.com/docs/DOC-5431>
"Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ
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Oct 31, 2015 3:00 PM in response to Kaymarie_x3by K Shaffer,While your vintage hardware won't be able to see much new software or upgrade,
your original or install-restore DVD media is a possible key to help troubleshoot
an issue where you see a blue screen on startup.
A blue screen may be a sign of hard disk drive failure.
Mac doesn't boot - Mac Guides
The link below suggests a few, such as (try to) start up in Safe mode; or use the
install DVD for the most recent vintage system in the computer, and boot from it
to see if the Disk Utility can be employed to check & repair the hard drive, etc.
Various support articles for the older OS X versions are no longer available online
at the Apple support site; some newer ones do cover similar topics; among them
a few cover similar circumstances and offer plausible advice to try & resolve issues.
This one says Yosemite -- but similar process is used in older OS X versions:
OS X Yosemite: If you see a blue screen at startup
{The use of a search engine may yield similar methods, from a variety of sources
some also include info on how to deal with a gray screen on startup, flashing ? mark
and other maladies that can afflict a computer.}
If you have a bootable clone on suitable FW enclosed HDD, that can be
helpful to further troubleshoot & restore a mac with this kind of issue.
In any event...
Good luck & happy computing!