Q: touch issues

my iphones 5s sometimes stops to work and when i connect to my itunes and try a restore its starts to work after a few its stops working again please its really disturbing me any permanant solutions to this

iPhone 5s, iOS 9.1

Posted on Oct 31, 2015 11:41 PM

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Q: touch issues

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by Jason L,

Jason L Nov 2, 2015 9:06 AM in response to mirjam waefler
Community Specialists

Nov 2, 2015 9:06 AM in response to mirjam waefler

Hi mirjam waefler,
Welcome to Apple Support Communities.

If I understand correctly, there's an issue with the touchscreen not responding on your iPhone 5s. If you haven't already, take a look at the article linked below and try the general troubleshooting tips that it provides.
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

Take care.
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by Jason L,

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