Am getting unknown error occurred (4000) when trying to restore/update my disabled ipad, how to fix it?

My ipad was disabled by multiple attempts by my kid. I am trying to restore it and it gave me the unknown error occured (4000), tried restarting the mac from which I am trying to do it but didn't help much, how do i get my iPad to work now?!

iPad (4th gen) Wi-Fi, iOS 9

Posted on Nov 1, 2015 1:37 AM

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1 reply

Nov 2, 2015 12:21 PM in response to bala204

Greetings bala204,


I see you are a new user here in Apple Support Communities - welcome! I hope we find you contributing often in the future.


If you are having an issue with being unable to restore your iPad, I would suggest that you troubleshoot using the steps in this article - Resolve iOS update and restore errors in iTunes.


Thanks for using Apple Support Communities.


Be well.

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Am getting unknown error occurred (4000) when trying to restore/update my disabled ipad, how to fix it?

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