Does optical audio OUT work on AppleTV3?

Question

Level 1

5 points

Does optical audio OUT work on AppleTV3?

I am trying to connect my AppleTV3 (model A1469) to my home theatre system - audio-only as I'm using the HDMI feed straight into my flat screen TV for video.

My home theatre receiver is a Kenwood KRF-V5050D. It has an optical digital audio IN port.

I purchased a brand new optical (TOSLINK) cable and connected my AppleTV3 to my Kenwood receiver.

However, no sound comes through to my receiver.

I have read on various forums that many others have the same / similar problem. But I can find no definitive solution.

Is there in fact a defect / problem with the AppleTV3?

Many thanks.

Apple TV, Other OS, Mocel A1469

Posted on Nov 1, 2015 1:22 AM

Reply

Answer 1

mario49

Community Specialist

Nov 2, 2015 12:08 PM in response to SteveCPT

Hey SteveCPT,

If I understand correctly, you hear no sound when you connect an optical cable to a receiver. I would recommend you read this article, it may be able to help troubleshoot the issue.

Get help with audio, video, or power on Apple TV - Apple Palaikymas

if you don't hear any sound on your Apple TV

Adjust your audio settings and check the audio after each step:

On your Apple TV, select Settings > Audio & Video.

Make sure Audio Out is set to Apple TV.

Change the Audio Mode from Auto to 16 bit.

On Apple TV (2nd or 3rd generation), change the Dolby Digital Out setting from On to Off.

If there's no sound when you navigate the menu, choose Settings > Audio & Video and make sure that Sound Effects and Music is on.

Thank you for using Apple Support Communities.
Have a good one.

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Answer 2

mario49

Community Specialist

Nov 3, 2015 11:31 AM in response to SteveCPT

Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action

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Answer 3

SteveCPT Author

Level 1

5 points

Nov 3, 2015 11:11 AM in response to mario49

Hi Mario

Thanks - tried all that but still no go. Couldn't find the Audio Out setting - must be on an older version of Apple TV.

Bummer!

Steve

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Answer 4

Nov 3, 2015 12:13 PM in response to SteveCPT

Hi

If you have an Opitcal on your tv connect to that from your sound dock

Its works for me.

Cheers

Brian ( UK )

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