Photos stuck on "Updating Library" after El Capitan download

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Level 1

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Photos stuck on "Updating Library" after El Capitan download

Hi

I just downloaded el Capital on My Macbook Pro. When plugging in my iPhone 5s, Photos opened up and started "updating library". Photos has now been stuck on updating library at 18% for 4h. Any ideas?

Mac details:

MacBook Pro (13-inch, Mid 2010)

Processor: 2,4 GHz Intel Core 2 Duo

Memory: 4 GB 1067 MHz DDR3

OS X El Capitan

10.11.1

I started having trouble with photo when trying to delete photos from the library to empty my computer. According to my mac's stogare section, Photos take 72 GB space.

All photos backed up so happy to wipe library if needed.

Thank you

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 1, 2015 7:41 AM

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Answer 1

Csound1

Level 9

60,063 points

Nov 1, 2015 7:43 AM in response to liviastri

How big is your library?

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Answer 2

liviastri Author

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Nov 1, 2015 10:25 AM in response to Csound1

Hi! I am not 100% sure, but I think I have about 70GB of photos in there.

Thank you

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Answer 3

Csound1

Level 9

60,063 points

Nov 1, 2015 10:26 AM in response to liviastri

Wait, it takes a while, you can use the Mac while you wait.

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Answer 4

liviastri Author

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Nov 1, 2015 10:42 AM in response to Csound1

Thank you. It is still at 18%, nearly 7h in

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Answer 5

Csound1

Level 9

60,063 points

Nov 1, 2015 10:50 AM in response to liviastri

My Library (98GB) took over 2 days

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Answer 6

liviastri Author

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Nov 3, 2015 3:25 PM in response to Csound1

Hi,

I am over 2 days in and Photos is still stuck on the same page at 18%

Something must be wrong?

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Answer 7

Nov 9, 2015 7:01 AM in response to liviastri

Hi, i have the same problem, I let photos open overnight and even didn't get 1%. This program is driving me nuts!

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Answer 8

Nov 15, 2015 5:43 PM in response to avmorales25

I also have the same problem. I have tried to upgrade my library a few times. For now I guess I will stick with iPhoto. It just ***** when I go to upload photos the new Photos program tries to open. It also seems to have mad a copy of my iPhoto library so I have two 165GB libraries sitting on my iMac. Looks like El Captain is sinking with the ship. Steve (God rest his sole) would have never put up with pushing out something that was never tested. Uggghhh.. I have wasted two days on this. If any has any luck please post.

Thanks,

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Answer 9

Csound1

Level 9

60,063 points

Nov 15, 2015 5:46 PM in response to Larry Appleton

Leave Steve out of it, do you have a question?

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Answer 10

Nov 15, 2015 6:07 PM in response to Csound1

Yes, sorry. How do I use Photos if the updating will not complete?

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Answer 11

Dec 25, 2015 9:08 AM in response to liviastri

Same problem. 18% and it stops. My library is on an external drive and the light is no longer flashing so it has obviously stopped looking and is just hanging now. I'm well past the stage where I just don't want to update apple products any more because it does more harm than good!

When does some one from apple look at this and tell us how to fix it? 😠

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Answer 12

LarryHN

Level 10

106,142 points

Dec 25, 2015 9:22 AM in response to LampyGnome

When does some one from apple look at this and tell us how to fix it?

When you call and open a service ticket or go to an Apple store

What format is the EHD and how is it connected? How long has you left it alone?

LN

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