Q: Device connection to iTunes
My device(s) connects to my PC but not iTunes. everything is up to date, running windows 10.
iPhone 5, iOS 9.1
Posted on Nov 1, 2015 10:21 AM
by ChrisJ4203,Solvedanswer
iPhone
Make sure you have the latest version of iTunes (12.3.1) and then you can check out the troubleshooting steps in this support document. iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Posted on Nov 2, 2015 9:55 AM