maeck15

Q: Camera does´t work after OS X Update

Hey guys.

After i installed OS X El Capitain my camera does´t work anymore. Used it couple of days before and everything was perfekt. Even the green camera light doesn't work. Maybe someone knows that problem.

Have the MacBook Air Version 2012

Thanks in advanced.

MacBook Air (13-inch Mid 2012), OS X El Capitan (10.11)

Posted on Nov 1, 2015 11:46 AM

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Q: Camera does´t work after OS X Update

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  • by EZ Jim,Apple recommended

    EZ Jim EZ Jim Nov 2, 2015 9:14 AM in response to maeck15
    Level 7 (22,547 points)
    Nov 2, 2015 9:14 AM in response to maeck15

    One of these will fix your MBA's camera problem:

     

    (1) If restarting your Mac doesn't fix the problem,

     

    (2) use Apple's http://support.apple.com/kb/HT2090.

     

    (BTW - The Troubleshooting article calls the camera an "iSight".  However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the "Guest" account for this test.  If you do not have more than one user account for the testing, create a new one now.  If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.

     

    A "Standard" user account is all you need for testing.

     

    (3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive.  Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.

     

    (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.1

  • by MacShredder,

    MacShredder MacShredder Nov 6, 2015 2:21 AM in response to maeck15
    Level 1 (0 points)
    Nov 6, 2015 2:21 AM in response to maeck15

    I had the same problem on my 2012 MBP after the El Capitan update. Try this fix, it worked for me.

    Open Terminal.

    Type in: sudo killall VDCAssistant

    (since you are invoking sudo privilege, you'll have to authenticate the command with the administrator password for the Mac.)

    And that's it!