NEw Apple TV seemed to work fine for a day now I keep being asked to sign in to iTunes Store every time I play previously purchased movie or music. Obviously this is a real pain. I restored and the thing that seemed to set it of was enabling restrictions (I thought this was just passcode not password).
I'm restoring again and surprisingly an update is downloading, will test again after that.
any ideas?
Yup, after full restore and update (auto setup from iPhone) I can play movies as expected but as soon as I enable restrictions iTunes store password is requested for every play of movie or music. That means kids can't use it and it's a real pain for me entering passwords all the time. In music (purchased) if you play an album and cancel (menu button) the request for password and cancel for each track you get stuck on the album and need a reset.
Any ideas?
As I can't enable restrictions I can't use the new Apple TV in a kids/family house so it's back to the old Apple TV. This one is beats the store recommendation of South Park alongside kids cartoons I got last week. Common Apple I know you understand kids are using these devices but more work here please.
Yup, after full restore and update (auto setup from iPhone) I can play movies as expected but as soon as I enable restrictions iTunes store password is requested for every play of movie or music. That means kids can't use it and it's a real pain for me entering passwords all the time. In music (purchased) if you play an album and cancel (menu button) the request for password and cancel for each track you get stuck on the album and need a reset.
Any ideas?
As I can't enable restrictions I can't use the new Apple TV in a kids/family house so it's back to the old Apple TV. This one is beats the store recommendation of South Park alongside kids cartoons I got last week. Common Apple I know you understand kids are using these devices but more work here please.
Why is this marked as "solved"? MacChatterBox HAS identified WHEN the Apple TV starts asking for your iTunes store password even for purchased content (after you enable restrictions on the Apple TV), but he has NOT solved it. Curious.
I have had the same issue. I found that I could enable most of the restrictions without causing the issue to appear, but as soon as I enabled the restrictions on the age rating for apps, then it would immediately start asking for the iTunes password when I tried to view or listen to purchased content. Only doing a "rest all settings" clears the problem. I have successfully enabled restrictions on explicit music, movie ratings, tv show ratings, purchases and in-app purchases. Until a fix is released, just avoid setting any restriction on opening apps.
Yup, my bad, I was looking at this on mobile and big fingers touched the solved, I can't find a way to unsolve it and I haven't found an answer yet.
Good diagnosis Gabe. I can repeat this, it goes most of the way towards solving until fixed as kids can watch age appropriate content without us all swiping in/them having password and apps are not a problem for me. But it still needs a fix.
This appears to be fixed in yesterday's tvOS 9.1 update. I had one AppleTV on which I had enabled restrictions for app, causing the problem of it asking for my full iTunes password when viewing content. I did not reset all settings to clear the issue. After installing the tvOS 9.1 update, I was able to view content without entering the iTunes password.
Keep being asked to sign in to iTunes Store on new Apple TV
