HT204136: About backups for iOS devices

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Scoshigal
Level 1 (8 points)

Q: My iPhone 5C is not working right since updating to iOS 9. Any suggestions?

My iPhone 5C is not working correctly since downloading the latest update for iOS 9. I don't get all my messages. Sometimes I'm even losing my display. All kinds of issues that began with the update. Any suggestions?

iMac, OS X Mountain Lion (10.8.4), Pages

Posted on Nov 1, 2015 5:08 PM

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Scoshigal

Q: My iPhone 5C is not working right since updating to iOS 9. Any suggestions?

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  • by Lawrence Finch,Helpful

    Lawrence Finch Lawrence Finch Nov 2, 2015 4:13 AM in response to Scoshigal
    Level 8 (37,795 points)
    Mac OS X
    Nov 2, 2015 4:13 AM in response to Scoshigal

    Restart (Power off, then on). Forced restart , formerly called a "reset" (hold the HOME and Sleep buttons at the same time until an Apple logo appears). Restore from backup. Restore as new. In that order. When the problem is resolved, stop.