Q: I was charged 4 payments of $14.99 to my debit card, and I was wondering why? I know I have a monthly payment for Apple Music of $14.99, but I didn't think it was going to charge me for every member that was in my family plan. Can anybody help me?

Hi

To use a Family membership for Apple Music:

- You first need to set up Family Sharing.

- When you join Apple Music, choose a Family membership.

- When your family members join Apple Music, they need to use the same Apple ID that they used to join Family Sharing.

- After they join Apple Music and sign in with their Apple ID, they will automatically be added to your Family membership.

- You can also change to a Family membership after you join.

For further help, including with your billing arrangements, contact iTunes Support: https://www.apple.com/support/itunes/contact/

More information:

Set up Family Sharing - Apple Support

About Apple Music - Apple Support

As I understand it a family account is $14.99 per month for the entire family (single-person accounts are $9.99) so you should not have been charged three more times. You should contact Support.

Go to https://getsupport.apple.com . Click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.