joemarcotte

Q: why do I sometimes have to enter my debit card PIN  when using Apple Pay

I am occasionally prompted to enter my debit card pin for in-store transactions when using Apple Pay. Does anyone know why this happens? I am using an iPhone 6S with iOS 9.1

Posted on Nov 1, 2015 6:33 PM

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Q: why do I sometimes have to enter my debit card PIN  when using Apple Pay

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  • by Jonathan UK,Solvedanswer

    Jonathan UK Jonathan UK Nov 2, 2015 7:25 AM in response to joemarcotte
    Level 8 (39,243 points)
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    Nov 2, 2015 7:25 AM in response to joemarcotte

    Hi

     

    If you are in the US and are paying in a store using your debit card via Apple Pay, you may be prompted to choose Credit or Debit on the terminal. If you are asked to make this selection, in order to get the most consistent experience, Apple recommends that you always choose Credit. Choosing Debit may not always work successfully with some older merchant payment terminals and backend systems.