HT201468: How to install Windows using Boot Camp
Learn about How to install Windows using Boot CampQ: Hi, I tried to install windows 8.1 and windows 10 (both single language) in my mid 2015 model MBP retina. every time i got an erro ... Hi, I tried to install windows 8.1 and windows 10 (both single language) in my mid 2015 model MBP retina. every time i got an error can't download windows supporting software because of a network problem(tried with different internet connections also). more
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Helpful answers
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Nov 2, 2015 2:47 AM in response to renjithrc84by Loner T,Can you verify that you meet the Requirements for Software Update Service - Apple Support ? Are you trying to create a USB Installer?
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Nov 2, 2015 9:30 AM in response to Loner Tby renjithrc84,Hi, thanks for your reply. I am very new to mac and all these installation stuff. I didn't try to make a usb installer. I read from the internet that no need for a usb installer in el capitan boot camp assistant. so i tried using iso files. regarding the requirements for software update service i think there is no problem from my side. also i tried 2 internet connections.
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Nov 2, 2015 10:08 AM in response to renjithrc84by Loner T,Can you check /etc/hosts and /private/etc/hosts forty apple.com entries via OSX Terminal?
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Nov 2, 2015 10:22 AM in response to Loner Tby renjithrc84,Hi, I don't know to check via OS X terminal. i checked through finder. this is what i got
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
######### BITDEFENDER RESET #######
127.0.0.1 my.bitdefender.com
10.211.55.3 windows-8.1.shared windows-8.1 #prl_hostonly shared
To be honest , i don't understand what you mean by "forty apple.com "
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Nov 2, 2015 10:30 AM in response to renjithrc84by Loner T,It should have read '...for any apple.com...' . Can you check both files?
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Nov 2, 2015 10:33 AM in response to Loner Tby renjithrc84,I checked both files , there is no entry like apple.com there.
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Nov 2, 2015 10:38 AM in response to renjithrc84by Loner T,As a test, can you install Brigadier (https://github.com/timsutton/brigadier) and test a manual download for your specific Model identifier using the '-m' qualifier?
MyName-rmbp:brigadier-master MyName$ ./brigadier -h
Usage: brigadier [options]
Options:
-h, --help show this help message and exit
-m MODEL, --model=MODEL
System model identifier to use (otherwise this
machine's model is used). This can be specified
multiple times to download multiple models in a single
run.
-i, --install After the installer is downloaded, perform the install
automatically. Can be used on Windows only.
-o OUTPUT_DIR, --output-dir=OUTPUT_DIR
Base path where the installer files will be extracted
into a folder named after the product, ie.
'BootCamp-041-1234'. Uses the current directory if
this option is omitted.
-k, --keep-files Keep the files that were downloaded/extracted. Useful
only with the '--install' option on Windows.
-p PRODUCT_ID, --product-id=PRODUCT_ID
Specify an exact product ID to download (ie.
'031-0787'), currently useful only for cases where a
model has multiple BootCamp ESDs available and is not
downloading the desired version according to the post
date.
MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8,1
Output directory Bootcamp-MacBook8,1 that was specified doesn't exist!
MyName-rMBP:brigadier-master MyName$ mkdir Bootcamp-MacBook8.1
MyName-rMBP:brigadier-master MyName$ ./brigadier -m MacBook8,1 -o Bootcamp-MacBook8.1
Using Mac model: MacBook8,1.
Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.
Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.
Making directory Bootcamp-MacBook8.1/BootCamp-031-24514..
Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.
100.0% 1633591296 / 1633586781 bytes
Expanding flat package...
Extracting Payload...
Extracted to Bootcamp-MacBook8.1/BootCamp-031-24514/WindowsSupport.dmg.
Done.
MyName-rMBP:brigadier-master MyName$ cd Bootcamp-MacBook8.1/
MyName-rMBP:Bootcamp-MacBook8.1 MyName$ ls -lt
total 0
drwxr-xr-x 3 MyName staff 102 Aug 13 11:57 BootCamp-031-24514
MyName-rMBP:Bootcamp-MacBook8.1 MyName$ cd BootCamp-031-24514/
MyName-rMBP:BootCamp-031-24514 MyName$ ls -lt
total 3188544
-rw-r--r-- 1 MyName staff 1632530665 Aug 12 00:59 WindowsSupport.dmg
MyName-rMBP:BootCamp-031-24514 MyName$ pwd
/Users/MyName/Documents/brigadier-master/Bootcamp-MacBook8.1/BootCamp-031-24514
MyName-rMBP:BootCamp-031-24514 MyName$ ls
WindowsSupport.dmg
MyName-rMBP:BootCamp-031-24514 MyName$ openssl md5 WindowsSupport.dmg
MD5(WindowsSupport.dmg)= a3d3e4f4a950fe6b47c4cb55f7cd7e02
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Nov 2, 2015 11:02 AM in response to Loner Tby renjithrc84,I am not familiar with brigadier, but when i typed with "m", it is showng some compatible mac models and downloading some files which is like 1.6gb. almost 10% download completed now.
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Nov 2, 2015 11:07 AM in response to renjithrc84by Loner T,It will create a WindowsSupport.dmg. It validates that your network connection may not be an issue.
You can try running the following two procedures and try BC Assistant after the Brigadier download finished.
Resetting the System Management Controller (SMC) on your Mac - Apple Support
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Nov 2, 2015 11:09 AM in response to renjithrc84by renjithrc84,it got stuck after 10%. I closed the window and started again , and at 3% again got stuck
Model supported in package distribution file at http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/031-24514.English.dist.
Distribution 031-24514 supports the following models: MacBook8,1, MacBookAir5,1, MacBookAir5,2, MacBookAir6,1, MacBookAir6,2, MacBookAir7,1, MacBookAir7,2, MacBookPro9,1, MacBookPro9,2, MacBookPro11,1, MacBookPro11,2, MacBookPro11,3, MacBookPro11,4, MacBookPro11,5, MacBookPro12,1, MacPro6,1, Macmini6,1, Macmini6,2, Macmini7,1, iMac13,1, iMac13,2, iMac13,3, iMac14,1, iMac14,2, iMac14,3, iMac14,4, iMac15,1.
Final output path /Users/Renjith/BootCamp-031-24514 already exists, removing it...
Making directory /Users/Renjith/BootCamp-031-24514..
Fetching Boot Camp product at URL http://swcdn.apple.com/content/downloads/28/26/031-24514/qx7ph7k6mewtcf4eyhxmiil gc7r2ikjgud/BootCampESD.pkg.
3.0% 48234496 / 1633586781 bytesTraceback (most recent call last):
File "/Users/Renjith/Desktop/brigadier-master/brigadier", line 358, in <module>
main()
File "/Users/Renjith/Desktop/brigadier-master/brigadier", line 287, in main
downloadFile(pkg_url, pkg_dl_path)
File "/Users/Renjith/Desktop/brigadier-master/brigadier", line 64, in downloadFile
urlretrieve(url, filename, reporthook=reporthook)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib. py", line 98, in urlretrieve
return opener.retrieve(url, filename, reporthook, data)
File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/urllib. py", line 289, in retrieve
"of %i bytes" % (read, size), result)
urllib.ContentTooShortError: retrieval incomplete: got only 48234496 out of 1633586781 bytes
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.
[Process completed]
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Nov 2, 2015 11:12 AM in response to renjithrc84by Loner T,Are you downloading this over a Wireless network? If yes, can you test with a Wired connection. If Brigadier has a URL connection issue, it is the same for BC Assistant as well.
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Nov 2, 2015 11:35 AM in response to Loner Tby renjithrc84,Yes, just now changed to wired connection. download started, 8% now and counting . Will post the result tomorrow. Its already 10.30pm here and i have to wake up early for office. really appreciate your help . thank you .
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Nov 2, 2015 11:41 AM in response to renjithrc84by Loner T,Please post back when your are ready. It should finish successfully. If it does, you can try the wired connection with BCA and test.
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Nov 2, 2015 11:42 AM in response to renjithrc84by renjithrc84,Last effort also got stuck at 11% or something. Is there any benefit if i manually download files from the link which i got from brigadier ?