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Nov 3, 2015 7:08 AM in response to suprimaby mario49,Hi suprima,
Thank you for using Apple Support Communities. Based on what you stated, it seems you want to use the Mac in clamshell mode. I would recommend you read this article, it may be able to help troubleshoot the issue.
You will need to use an external display with your Mac notebook while the notebook display is closed.
Cheers
