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All replies
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Helpful answers
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Nov 3, 2015 7:05 AM in response to amgolds2by Jason L,Hi there Stephanie,
Welcome to Apple Support Communities.
The information and troubleshooting tips in the article below should help you resolve the issue backing up your iPhone 6 Plus in iCloud.
Get help backing up your device in iCloud - Apple Support
Cheers.
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Nov 3, 2015 7:53 AM in response to amgolds2by KAC68,I had this problem as well. After I updated to iOS 9.1 I tried to backup to iCloud but it didn't work. I deleted the old backup from iCloud (from my phone) and then tried again. This time it worked and has been working normally ever since.
