jhlinares77091
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Q: itunes playing slow and not clear 12.3.1

itunes playing slow and not clear 12.3.1

iPhone 6 Plus, iOS 8.1

Posted on Nov 2, 2015 2:17 AM

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jhlinares77091

Q: itunes playing slow and not clear 12.3.1

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  • by sterling r,

    sterling r sterling r Nov 3, 2015 2:20 PM in response to jhlinares77091
    Community Specialists
    Nov 3, 2015 2:20 PM in response to jhlinares77091

    Hi there jhlinares77091,

     

    It sounds like your audio isn't playing back correctly in iTunes on your PC. I would start by checking for third party plugins that might be interfering. The following article shows where to go to install them, but you can just as easily remove them as well: 

     

    iTunes 12 for Windows: Install plug-ins

    https://support.apple.com/kb/PH20396?locale=en_US

     

    If that is not the case I would next recommend uninstalling iTunes with this article, and reinstalling it. There is a specific order in which to do this, so just follow the article step by step:

     

    Remove and reinstall iTunes and related software components for Windows 7 and later

    https://support.apple.com/en-us/HT204275

     

    Thank you for using Apple Support Communities.