HT201263: If you can't update or restore your iPhone, iPad, or iPod touch
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Q: Iphone 6 got switched off, I tried connecting to itunes for software update but giving me 4013 error iphone is disconnecting from ... Iphone 6 got switched off, I tried connecting to itunes for software update but giving me 4013 error iphone is disconnecting from laptop after extracting software more
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Nov 2, 2015 4:08 AM in response to jothieswariby thunderzzz,Hi. Check this article: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support