JJL72

Q: Trying to authorize my iMac this message comes up: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Trying to authorize my iMac this message comes up: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

iMac, Mac OS X (10.7.5)

Posted on Nov 2, 2015 2:55 PM

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Q: Trying to authorize my iMac this message comes up: The required directory was not found or has a permissions error. Correct this p ... more

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  • by Linc Davis,

    Linc Davis Linc Davis Nov 2, 2015 3:34 PM in response to JJL72
    Level 10 (207,963 points)
    Applications
    Nov 2, 2015 3:34 PM in response to JJL72
  • by JJL72,

    JJL72 JJL72 Nov 2, 2015 4:06 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 2, 2015 4:06 PM in response to Linc Davis

    Thank you for your response Linc. But looking for the SC Info folder search result is that it can't be found. Any other suggestion?

  • by Linc Davis,

    Linc Davis Linc Davis Nov 2, 2015 4:24 PM in response to JJL72
    Level 10 (207,963 points)
    Applications
    Nov 2, 2015 4:24 PM in response to JJL72

    Does the "Shared" folder exist?

  • by JJL72,

    JJL72 JJL72 Nov 2, 2015 4:33 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 2, 2015 4:33 PM in response to Linc Davis

    No. I get the same answer: The folder can't be found.

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Nov 2, 2015 5:20 PM in response to JJL72
    Level 10 (207,963 points)
    Applications
    Nov 2, 2015 5:20 PM in response to JJL72

    Back up all data before proceeding.

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Please triple-click anywhere in the line below on this page to select it:

    sudo mkdir -m1777 /Users/Shared

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. You'll be prompted for your login password. Nothing will be displayed when you type it. Type carefully and then press return. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.

    If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.

    Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal. Restart the computer and test.

  • by JJL72,

    JJL72 JJL72 Nov 2, 2015 5:20 PM in response to Linc Davis
    Level 1 (0 points)
    Nov 2, 2015 5:20 PM in response to Linc Davis

    Thanks a million Linc. I followed your instructions and everything worked out perfectly. I really appreciate your help. Thanks again.