jrosenkoetter

Q: why am i not receiving some imessages on my iphone but on my computer only?

Sometimes I won't receive a text on my iPhone and then when I turn my computer on later, I realize that I've received a text back but it only went to my messages on my macbook and not my phone.  I can always send texts from my phone, but sometimes the other people's responses don't come to my phone.

 

I've tried a few trouble shooting things, but I can't find a solution.  This problem isn't consistent with just one person or anything either...

 

Any ideas? Anybody else have this problem?

iPhone 5, iOS 9.0.1

Posted on Nov 2, 2015 8:21 PM

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Q: why am i not receiving some imessages on my iphone but on my computer only?

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  • by Jason L,

    Jason L Jason L Nov 4, 2015 8:31 AM in response to jrosenkoetter
    Community Specialists
    Nov 4, 2015 8:31 AM in response to jrosenkoetter

    Hi there jrosenkoetter, 

    Welcome to Apple Support Communities.

     

    It sounds like there's an intermittent issue receiving messages from multiple devices with your iPhone 5. If you haven't already, try the troubleshooting suggestions in the article below.

    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

    If your messages aren't sending, or you aren't getting messages

    Check your contact information:

    1. Make sure that you're using the right phone number or email address for the contact. 
    2. Go to Settings > Messages > Blocked and make sure that the contact isn't on your block list.

    If messages won't send to a certain person or you need help with group messages

    Sometimes your messages won't send to a particular contact, or you might have issues with group messages. For example, you might reply to a group conversation and receive your own message. Or you might get a new phone number and see your old one listed as a recipient in an existing group conversation.

    Delete the conversation* that has the issue and start a new conversation: 

    1. Open Messages and look at your list of conversations.
    2. Swipe from right to left on the conversation you want to delete. Then tap Delete.
    3. Open Messages, tap  , and enter the phone number or email address of your contact or contacts. 
    4. Write a new message and tap send. 

    *When you delete a conversation, you won’t be able to recover it. If you want to save parts of conversations or their attachments, you can take screenshots. You can also touch and hold an attachment or message bubble, then tap More > Save. 

     

    Ciao.