HT201262: Try safe mode if your Mac doesn't finish starting up

Learn about Try safe mode if your Mac doesn't finish starting up
jamrobsr

Q: Mac OX installer can not be installed on this computer is the message that I am getting

Mac OX installer can not be installed on this computer is the message that I am getting.  I am trying to clear all of the data on my laptop to just use it for music and it will not let me load the disc.  I can't factory disc to eject either.  MacBook is from 2007 or 2008. 

MacBook, iOS 6

Posted on Nov 2, 2015 9:26 PM

Close

Q: Mac OX installer can not be installed on this computer is the message that I am getting

  • All replies
  • Helpful answers

  • by Acm001,

    Acm001 Acm001 Nov 6, 2015 6:23 AM in response to jamrobsr
    Level 3 (623 points)
    iPhone
    Nov 6, 2015 6:23 AM in response to jamrobsr

    What version of os x are you trying to install? Is the disc original to the macbook?

    Restart your Mac while holding down the mouse or trackpad button. You may think it’s not working, but keep holding the button down until your computer has fully restarted. This has always been my last resort and has never failed to work for me.

    However, if it didn’t work for you, restart while holding the Option key to open up the Startup Manager. When you get your selection of bootable volumes, let go of the Option key and press the eject button. This should pop the disc right out, too.