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Q: My phone is frozen on the white apple logo screen and when plugged in with USB, it receives an invalid response?

My lock button doesn't work, so I can't try the hold home and lock button to restart. When I connect the phone into my laptop, iTunes will give me these messages:

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Can someone please give me any advice on how to fix this problem?

iPhone 5, iOS 9.0.1, Technical problems in the past

Posted on Nov 2, 2015 9:06 PM

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Q: My phone is frozen on the white apple logo screen and when plugged in with USB, it receives an invalid response?

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