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All replies
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Helpful answers
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Nov 2, 2015 9:08 PM in response to ameyazingggby ChrisJ4203,Take a look at the instructions in this support document for troubleshooting steps.
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Nov 2, 2015 9:36 PM in response to ameyazingggby joshuba101,i have that same problem. if you restart your computer 90% of the time it will fix the problem or try using another USB port
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Nov 2, 2015 9:49 PM in response to ChrisJ4203by ChrisJ4203,★HelpfulFor some reason the link did not appear. iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
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Nov 2, 2015 9:38 PM in response to joshuba101by ameyazinggg,I did and I updated iTunes to the latest version. My phone is still stuck on the screen and I'm still getting the same errors.
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Nov 2, 2015 9:43 PM in response to ameyazingggby joshuba101,if you hold down the power button and the home botton together wait until you see the screen go black then plug your iphone back up to the computer..
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Nov 2, 2015 9:46 PM in response to ameyazingggby gdgmacguy,Then unfortunately, you're out of luck. You'll need to bring the phone to Apple and discuss your available options.
Best,
GDG
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Nov 2, 2015 9:52 PM in response to ameyazingggby joshuba101,If you have an iPhone 6 and up if you hold the power button and the top volume key it should do the same exact thing if that doesn't work just take your phone back to Apple

