Hello,
My iCloud storage (5gb) its almost full and a big part of it ist my email (1.4gb). I dont know why because I have only 200mb in emails (checked with several programs)
How can I come to this real storage? Why takes so much and how do I free this space?
Thanks.
iPhone 6s, iOS 9.1
Hi Vorax81,
Thanks for using the Apple Support Communities! If you are looking for more information on managing your iCloud storage, including tips for working with mail storage, you may find the following article helpful:
Manage your iCloud storage - Apple Support
In particular, you may want to look for mail messages with attachments (as noted).
Regards
Thanks brenden dv for your answer!
But believe me... I've read all the post from support and nothing helps. I can not delete something that is not there! I've check, for example with Outlook, and the size of all my mails, including attachments, its 200mb, and not 1,4gb. Any other ideas?
Thanks again.
And now I went a step forward. I've deleted all my emails, AAAALLLLL. And what is iCloud saying? From 5gb, my mail occupies 1.37gb!!!!
This is not serious! What do I have to do to delete all this garbage?!
Hi Vorax81,
Thank you for using the Apple Support Community. I'm sorry to hear you are still having these issues with your iCloud mail. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action
Regards
Email storage in iCloud only increasing
