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All replies
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Helpful answers
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Nov 2, 2015 11:05 PM in response to tafeelsby D.Cohen,Try using different cables.
Resolve iOS update and restore errors in iTunes - Apple Support
Try using the DFU mode:
- Connect your device to your computer using a USB cable.
- Turn off the device.
- Press and hold the Power button for 3 seconds
- Press the Home button while holding the Power button and hold both for 10 seconds.
- Release the Power button, but KEEP HOLDING the Home button.
- After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
- Restore your device
More info here: https://www.theiphonewiki.com/wiki/DFU_Mode
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Nov 2, 2015 11:43 PM in response to D.Cohenby tafeels,I tried all what u mentioned putting the phone in DFU mode, changing cable, latest i tune update but the result is same unknown error 50...
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Nov 2, 2015 11:46 PM in response to tafeelsby D.Cohen,In this case, I'd recommend you to visit your local Apple Store and ask for help. This may be a hardware issue.
You can also reach Apple Support using the link below.
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Mar 27, 2016 3:05 PM in response to tafeelsby avichen1,hey there did you find a solution for this error?