my iphone 5s could not be restored. an unknown error occurred (50), i tried evrything but the issue is same, can anyone help

Question

Level 1

5 points

my iphone 5s could not be restored. an unknown error occurred (50), i tried evrything but the issue is same, can anyone help

my iphone 5s could not be restored, I was actually trying to update it from ios 9.0.2 to ios 9.1 recently when this happened it shows as an unknown error occurred (50) while restoring on firmware I tried several times on different computers still same issue, can anyone please help me to resolve this issue. Thanks

iPhone 5s, iOS 9.1

Posted on Nov 2, 2015 11:03 PM

Reply

Answer 1

D.Cohen

Level 6

8,618 points

Nov 2, 2015 11:05 PM in response to tafeels

Try using different cables.

Resolve iOS update and restore errors in iTunes - Apple Support

Try using the DFU mode:

Connect your device to your computer using a USB cable.
Turn off the device.
Press and hold the Power button for 3 seconds
Press the Home button while holding the Power button and hold both for 10 seconds.
Release the Power button, but KEEP HOLDING the Home button.
After about 15 seconds, iTunes will tell you it has detected a device in Recovery Mode.
Restore your device

More info here: https://www.theiphonewiki.com/wiki/DFU_Mode

Reply