Different Serial Number on body case and logic board

Glad the Apple (APL-CARE) there have all the record of it in their data base. (I will keep update this post later)

But unfortunately, and for some reasons, it cannot be done by local store or they just refuse to handle it, even they are Authorised Dealer and Service Center.

Thank you OGELTHORPE.

My Mac is a gift from a friend at NY. She not use this and ship it to my country.

After 2 days the technician call me that the Serial Number on the body case is not match with Serial Number on Logic Board. They said they cannot continue to fix the GPU if I don't know which one is the original SN that came with the box, and they cannot order the parts or even fix my MBP. 😐

IMHO, They should be able to follow the Serial Number stamped on the logic board and order the parts. But why do they make it difficult? Is it because this services and the parts are free of charge??

Thank you OGELTHORPE and bryan.vance.

I just got notified by my partner that she goes to Authorised Apple store to replaced the Logic Board. That's why the S/N are different. But how can I proceed then?

Did apple save that history for that MBP? My partner has no Idea about the S/N or anything, shes living at NY and I'm at Indonesia. She just knew that it has to be repaired and brought it to Apple Store and fixed it. But she didn't know the S/N or anything about it is important. Tomorrow I have to provide the Logic Board S/N, so Apple Store here can proceed to order new parts.

Is it possible to ask Apple about the S/N by My partner at NY?

No, me or my partner never knew about that and have no devices on our ID (even we both have mac, ipad and ipod touch).
Oh..I should know about ti earlier 😟

Calling apple for sometimes and keep holding 15 minutes, once they answered and they leaving for checking the devices, o waiting and cut out after 15 minutes. second time the same thing happe... Hmm..don't know about the third call. I will update this later..