ipod nano ipod nano 7th generation does not show in itunes Windows 8.1

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ipod nano ipod nano 7th generation does not show in itunes Windows 8.1

Ipod nano 7th generation (bought July, 2013), 16 GB, does not show in iTunes although it seems to charge when plugged into my computer and I can get the home screen on the ipod, and all the music that was previously downloaded to it. Windows 8.1., IE 11.0.9600 Have the latest iTunes version, 12.3.1 and no updates available. This is a new wrinkle. It was showing in iTunes about a week ago; now it doesn't show. Also have done search on my computer and can't find it. Not very computer literate. Any help would be much appreciated.

iPod nano (7th generation), Windows 8

Posted on Nov 3, 2015 1:20 AM

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Answer 1

sterling r

Community Specialist

Nov 4, 2015 4:41 PM in response to efisher26

Howdy efisher26,

If I understand correctly you are unable to see your iPod nano when it is plugged into your PC using Windows 8.1. This article should help you get that recognized once again:

iPhone, iPad, or iPod not recognized in iTunes for Windows

https://support.apple.com/en-us/HT204095

Thank you for using Apple Support Communities.

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Answer 2

efisher26 Author

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Nov 4, 2015 4:56 PM in response to sterling r

Sterling r. Thank you so much for your help. I checked to make sure Windows was up to date, and I had the latest iTunes version. However, iPod was not showing up in programs in control panel. I did try everything including reinstalling iTunes, recovery of my computer back to a previous state, restarting my computer. unplugging and re-plugging USB cable into computer, and nothing seemed to work. I finally unplugged USB cable where it connects to iPod and re-attached it, and by magic, that seemed to work. Somehow I missed that instruction. So glad it worked because I was coming to the conclusion I had a bad cable and needed a new one. My problem is solved !!! Thank you again.

Eileen Fisher

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Answer 3

sterling r

Community Specialist

Nov 8, 2015 2:32 PM in response to efisher26

You're quite welcome, glad to help!

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