error (-54) cannot copy to macintosh hd

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Level 1

21 points

error (-54) cannot copy to macintosh hd

I have an iPhone 6, I updated to IOS 9.1 (latest update), I have a Macbook PRO 2015 running el capitan, all good until I upgraded to the new IOS on iPhone 6. When I go to manually back up my iPhone on the computer I get " unable to copy to the Macintosh HD, unknown error (-54), however on ITunes it shows as backed up.

Any suggestions? do ii ignore this? is anyone else having this problem after upgrading? Same happen on my iPad 2 after upgrading. Unfortunately my last back up to my Mac Pro , seems to have been replaced by this one, but not sure it is a correct or complete backup.

iPhone 6, OS X El Capitan (10.11.1)

Posted on Nov 3, 2015 8:05 AM

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Answer 1

Best reply

Rudegar

Level 10

170,700 points

Nov 3, 2015 8:08 AM in response to alberto299

https://discussions.apple.com/thread/7248947

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unable to copy to the Macintosh HD, unknown error (-54)unable to copy to the Macintosh HD, unknown error (-54)

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Answer 2

alberto299 Author

Level 1

21 points

Nov 3, 2015 8:11 AM in response to Rudegar

I read your post earlier, I cannot find the .xml file in iTunes

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Answer 3

Don5.11

Level 2

199 points

Nov 26, 2015 2:23 AM in response to alberto299

Follow the steps given by msg- it was the only thing that worked for me, and I had tried various other suggestions...

https://discussions.apple.com/thread/7248947?answerId=29073954022#29073954022

In El Capitan I couldn't do the "repair disk permissions" as such, but I carried out the "first aid" that is offered in Disk Utility now, and then followed msg-'s steps.

To boot in safe mode, shutdown or restart your Mac, and quickly press and hold the SHIFT key when you hear the start up tone, release when the apple logo appears...https://support.apple.com/en-us/HT201262

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