Why can I not here the audible book that I purchased through iBooks?

Question

Why can I not here the audible book that I purchased through iBooks?

I purchased an audible book from iBooks store but after it downloaded I cannot hear any of the material being read. It is like the book is just a shell with no substance? Any suggestions or I would like a refund.

iPhone 6, iOS 9.1

Posted on Nov 3, 2015 11:31 AM

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Answer 1

King_Penguin

Level 10

334,138 points

Nov 4, 2015 1:04 AM in response to Pwilliams.rdmd

You still get sound on other audiobooks that you have in the Music app and/or in other apps ? If you do (and you've also tried closing the iBooks app via the phone's taskbar and doing a soft-reset of the phone) then contact iTunes Support : http://reportaproblem.apple.com

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