HT204065: If you can't send or receive messages on your iPhone, iPad, or iPod touch
Learn about If you can't send or receive messages on your iPhone, iPad, or iPod touch
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Helpful answers
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Nov 3, 2015 10:40 AM in response to anvildegelby razmee209,anvildegel wrote:
Hi,
I am able to send SMS but out of sudden my iPhone5 is not receiving any SMS from any provider. Kindly help if you have solution for similar scenario. I have reset factory default and restore still the same. Thanks.
That is a feature of your carrier. Please contact them to resolve the issue.
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Nov 3, 2015 11:21 AM in response to razmee209by anvildegel,Hi,
Thanks for your reply. I have called my carrier and they found no issue with my line. They had reset my line but still not receiving SMS. I also swapped the SIM card to a iPhone6+ and I was able to receive SMS from there. *sigh*