HT204065: If you can't send or receive messages on your iPhone, iPad, or iPod touch

Learn about If you can't send or receive messages on your iPhone, iPad, or iPod touch
anvildegel

Q: Not able to receive SMS

Hi,

 

I am able to send SMS but out of sudden my iPhone5 is not receiving any SMS from any provider. Kindly help if you have solution for similar scenario. I have reset factory default and restore still the same. Thanks.

iPhone 5, iOS 9.1

Posted on Nov 3, 2015 10:34 AM

Close

Q: Not able to receive SMS

  • All replies
  • Helpful answers

  • by razmee209,

    razmee209 razmee209 Nov 3, 2015 10:40 AM in response to anvildegel
    Level 7 (33,297 points)
    Nov 3, 2015 10:40 AM in response to anvildegel

    anvildegel wrote:

     

    Hi,

     

    I am able to send SMS but out of sudden my iPhone5 is not receiving any SMS from any provider. Kindly help if you have solution for similar scenario. I have reset factory default and restore still the same. Thanks.

    That is a feature of your carrier.  Please contact them to resolve the issue.

  • by anvildegel,

    anvildegel anvildegel Nov 3, 2015 11:21 AM in response to razmee209
    Level 1 (0 points)
    Nov 3, 2015 11:21 AM in response to razmee209

    Hi,

     

    Thanks for your reply. I have called my carrier and they found no issue with my line. They had reset my line but still not receiving SMS. I also swapped the SIM card to a iPhone6+ and I was able to receive SMS from there. *sigh*