I ring stand does not increase

Hello,

I would like to report a problem on my watch and the ring stand does not increase, when the other 2 if it works properly. I wish they could find a solution to the problem.

iPhone 5, iOS 6.1.4

Posted on Nov 3, 2015 12:54 PM

Reply
5 replies

Nov 3, 2015 4:02 PM in response to largore

Hi - try these steps:


On your iPhone in the Watch app, go to: My Watch > General > Wrist Detection - check that this is turned on.


On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off (or on, if it is currently turned off).


Restart both devices by turning both off together first, then restarting your iPhone before restarting your watch:

- To turn your iPhone off: press and hold the Sleep/Wake button until the red slider appears; drag it to turn off. To restart, press and hold the Sleep/Wake button.

- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off. To turn it back on: press and hold the side button until you see the Apple logo.


If you turned Fitness Tracking off in step 2, now return to the setting and re-enable it.

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I ring stand does not increase

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