Q: heart monitor is not detecting my heart rate correctly
When I use the workout app, it searches for my heart rate. Sometimes it finds it and when it does, the heart rate is way off. I know this because I'm doing intense workouts and I'm almost out of breath and it will read 75. I've had this problem since I've owned it. I've spoken with support and deleted the Apple Watch App and then re-installed. It worked for a bit but then again it was back to not working good.
Also, lately at times my watch shows that it disconnects from my phone, even when my phone is in close range. I have to turn off my phone and then turn it back on again for it to sync.
So I am really getting frustrated at this point. I thought the recent update would have solve the problem with the heart monitor but it has not.
Any suggestions would be helpful.
Thanks,
Teena Fithian
Apple Watch
Posted on Nov 3, 2015 1:36 PM