ATV 4: Siri Not Respnding

Same problem. This is my second Apple TV 4 and Siri works perfectly on the other one. Brand new from Best Buy it's not working. HDMI to HDMI connection, zoom already disabled. Updating the Apple TV to the latest version fixed it

I had a similar, but not exact problem so I'll post my solution here.

First off, I am in Canada and the Apple TV (or at least Siri) was set to Canadian English.

When I pressed the talk button, Siri would listen and could hear me but would just start processing and say things like "One moment..." "Just a few seconds more", etc. without ever acknowledging what I said.

I was able to fix it by going into settings and Siri, and changing Siri's language to US English. This fixed the issue immediately.

Do you push the button as long as you speaking. Other then on the iPhone, you have to keep pressing the Siri button till you're finished speaking.

Thats odd as pressing and releasing the Siri button will do exactly as you say and scroll through a list of example queries and suggested searches. Pressing and holding Siri until you are finished speaking should provide a search result or response back from Siri.

Then you have 1 of 2 issues. Either you are not "clicking" as needed or the clicker in your remote is not working and I would go back to the Apple Store for testing.

Same problem here. Brand new Apple TV 4. I bought it at BestBuy, so when I could not get this functionality to work I took it back. Brought home another one, SAME PROBLEM. Which is puzzling... And you might think points to user error, but I have had Apple devices for years, am an IT pro, and can't believe it is just user error. 🙂

If I disable Siri, then pressing the button does nothing.

If Siri is enabled, pressing [and holding] the button brings up the little 'rainbow' bar, or whatever you want to call it, but it never "modulates" or waves as though it is hearing audio. It just scrolls a list of suggested questions. If I release and press the Siri button again,this goes away.

So clearly the SIRI BUTTON is working. But why won't it hear or respond is puzzling.

I tried pushing the button and holding it down continuously. Nothing. I tried pressing it, releasing it, and when the prompt comes up pressing and holding it down while speaking. Nothing.

I have updated to the latest software, no change.

VERY FRUSTRATING. Should I just take htis one back too? {sigh}

BIZZARO WORLD

I was testing using an HDMI to DVI video cable to my desktop monitor.

It turns out that when I connected it with an HDMI to HDMI connection SIRI WORKED.

Why in the world would Siri be affected by the type of OUTBOUND VIDEO CONNECTION?? Especially since, as I've read, Siri doesn't respond verbally on the Apple TV, what would it matter if you had audio versus just video (HDMI v DVI)???

Anyway, this solved it for me.

Same exact situation. HDMI to HDMI worked.

Thanks!!!!

It seems Siri doesn't work if Zoom is enabled. I fixed this problem by turning off Zoom in the Accessibility options. Sometimes you may need to play around a bit after turning it off to get Siri back.

once i turned off zoom, siri started wotking. Great tip.

Turning off Zoom fixed it for us, too.

None of these suggestions has solved this for me.