HT204315: Report a lost or stolen Apple product
Learn about Report a lost or stolen Apple productQ: Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find th ... Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please more
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Helpful answers
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Nov 4, 2015 9:53 AM in response to intkouserby annacast,you have to contact apple because i don't think there's a solution on why its telling you that
good luck
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Nov 4, 2015 10:14 AM in response to intkouserby seventy one,Has this phone been lost or stolen? The link is genuine so the history of the phone is important. You haven't given us enough detail of the background. Can you oblige without giving any personal details.
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Nov 4, 2015 10:14 AM in response to intkouserby KiltedTim,That indicates that the device you have was replaced by Apple and not returned to the service depot as required, or was reported lost or stolen in transit or from Apple stock.
It is unsupportable. Apple will not service it.
Contact the store where you purchased it. Hopefully, you still have the original receipt.
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Nov 4, 2015 10:15 AM in response to KiltedTimby seventy one,Hi KT,
We seem to be thinking along the same lines.