zombilicious-

Q: "iTunes has stopped working."

I recently bought an iPhone 4S and wanted iTunes on my computer for backup.

I downloaded the appropriate version, for Windows 7 64bit.

I have tried to open iTunes several time and every time get the same error.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: iTunes.exe

  Application Version: 12.3.1.23

  Application Timestamp: 5620c96d

  Fault Module Name: CoreAudioToolbox.dll

  Fault Module Version: 7.10.5.0

  Fault Module Timestamp: 55e77f8b

  Exception Code: c000001d

  Exception Offset: 00000000005f9630

  OS Version: 6.1.7600.2.0.0.768.3

  Locale ID: 1033

  Additional Information 1: 86a5

  Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b

  Additional Information 3: fed6

  Additional Information 4: fed622b47b1ad2e473bfcb250c527fd0

 

I, for the life of me, cannot figure out how to fix it.

I've tried downloading the 32bit version, I've even tried everything on this page like five times: Fix unexpected quits or launch issues in iTunes for Windows.

Is there possibly ANYTHING else that might work?

Windows 7

Posted on Nov 4, 2015 12:00 AM