Q: "iTunes has stopped working."
I recently bought an iPhone 4S and wanted iTunes on my computer for backup.
I downloaded the appropriate version, for Windows 7 64bit.
I have tried to open iTunes several time and every time get the same error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 12.3.1.23
Application Timestamp: 5620c96d
Fault Module Name: CoreAudioToolbox.dll
Fault Module Version: 7.10.5.0
Fault Module Timestamp: 55e77f8b
Exception Code: c000001d
Exception Offset: 00000000005f9630
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 86a5
Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b
Additional Information 3: fed6
Additional Information 4: fed622b47b1ad2e473bfcb250c527fd0
I, for the life of me, cannot figure out how to fix it.
I've tried downloading the 32bit version, I've even tried everything on this page like five times: Fix unexpected quits or launch issues in iTunes for Windows.
Is there possibly ANYTHING else that might work?
Windows 7
Posted on Nov 4, 2015 12:00 AM