Eallys

Q: File folder with a question mark and command r doesn't work

i have a flashing file folder with a question mark

Posted on Nov 4, 2015 6:07 AM

Close

Q: File folder with a question mark and command r doesn't work

  • All replies
  • Helpful answers

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 4, 2015 7:19 AM in response to Eallys
    Level 5 (7,778 points)
    Notebooks
    Nov 4, 2015 7:19 AM in response to Eallys

    If a flashing question mark appears when you start your Mac ...

    https://support.apple.com/en-us/HT204323

    Apple Inc.

    Jul 6, 2015 - Click the Repair Disk button to verify and repair any issues with your startup disk. After your disk is successfully repaired, quit Disk Utility. Click the Apple menu and choose Startup Disk. Select your startup disk, then click Restart.

     

    Aug 13, 2015 - If a question mark appears after you install a software update, re-select your startup disk using OS X Recovery. When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

    === If you want more specific help, you will need to...

    Tell us a Story

    - with a beginning, a middle and end. We need to understand everything that you know and have experienced.

    If this issue is new, tell us what immediately preceded its onset - add software, upgrade or update? New equipment?

     

     

    Quoted from  Apple's "How to write a good question"

       To help other members answer your question, give as many details as you can.

    • Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
    • Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
    • Describe the problem, and include any details about what seems to cause it.
    • List any troubleshooting steps you've already tried, or temporary fixes you've discovered.

     

    For a detailed "coaching", please see the User Tip > "Help us to help you on these forums"<https://discussions.apple.com/docs/DOC-5431>

     

     

    "Keep It Short and Simple" - Take your time... but be thorough - ÇÇÇ

  • by Allan Jones,

    Allan Jones Allan Jones Nov 4, 2015 10:34 AM in response to Eallys
    Level 8 (35,151 points)
    iPad
    Nov 4, 2015 10:34 AM in response to Eallys

    Command R does not work on the pre-2006 notebooks this forum covers; the recovery partition boot it accomplishes did not appear until after the PowerBooks were obsoleted by the introduction of the MacBook Pro in 2006. As CCC says, we need to know what Mac product you have--help us help you!