How can i change my region/ location if my balance still remaining?

i'm at Indonesia now , i must change my itunes region/ location into indonesia , but i can't because my balance still remaining 0.80 cents , my product is iPhone 5c please remove my balance intermediately thanks apple

iPhone 5c, iOS 9.1

Posted on Nov 4, 2015 7:06 AM

Reply
1 reply

Nov 4, 2015 8:18 AM in response to Patmintarza

This is a user-to-user support forum so there is no one here who can remove your balance. You will need to contact iTunes support. See the link in the quote below from If you can’t change your iTunes Store country or region - Apple Support

You must spend your balance before you can change stores.

If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.

If you don't have a credit card, contact iTunes Store support.

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How can i change my region/ location if my balance still remaining?

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