El Capitan never downloads

Look in Applications. If the OS X installer is there, double click on it.

Have a nice day.

check your pending downloads. if the que is stuck remove all and re-download.

Beware: I have wasted a third of my data allowance over two months due to this problem. Not to mention time. I am not going to bother with El Capitan anymore until I am sure there is a fix. My Macbook is late 2009, and has Yosemite so should accept El Capitan, but it doesn't.

I am also stuck on this. First download got paused due to bandwidth issue and it never resumed. When deleted the Puased Icon from Launchpad, Download option is not working from Appstore...Any idea? MacBook Air, OS X Yosemite (10.10.5)