Q: removing Advanced Mac Cleaner at startup
I mistakenly loaded Mac Cleaner some years ago and have not been able to completely remove it. The latest iteration, Advanced Mac Cleaner, loads and starts a scan at startup. How do I get rid of it?
OS X El Capitan
iMac (20-inch, mid 2007)
2 GHz Intel Core2 Duo
3 GB 667 MHz DDR2 SDRAM
ATI Radeon HD 2400 XT 128 MB
iMac, OS X El Capitan (10.11)
Posted on Nov 4, 2015 10:40 AM
Do not use "MacKeeper" or any similarly categorized "utility" to do anything whatsoever.
You inadvertently installed adware. You do not need to download or install anything to fix it.
Refer to the following Apple Support document: Stop pop-up ads and adware in Safari - Apple Support. "Advanced Mac Cleaner" will require following the instructions in that document with the following modifications:
- Under the section Optionally remove other adware files, add the following to the list of files to delete:
~/Library/LaunchAgents/com.pcv.hlpramc.plist
- Restart your Mac.
- Then: Repeat the above instructions with the following two files:
~/Library/AdvancedMacCleaner
/Library/Application Support/amc
Note the difference in the path names. One is preceded by the ~ (tilde), the other is not. As long as you use the Go to Folder method you will find the files that require deletion.
- Then: Open (Apple menu) System Preferences > Users & Groups > Login Items. If there is an entry in that list named "Advanced Mac Cleaner" remove it from the Login Items list using the [—] (minus) button below it.
- Then: Open the Applications folder by using the Finder's Go menu > Applications. If there is a folder in it named "Advanced Mac Cleaner", drag it to the Trash.
- Finally: empty the Trash and restart your Mac.
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware.
Posted on Nov 4, 2015 1:23 PM