HT201454: If you don't see your family's shared content

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Rebelhut

Q: A family member can not get Photos located on iCloud to load onto her iPad.

A Family member can not get Photos located on iCloud to download to her iPad

iPhoto '11, OS X Mountain Lion (10.8.2)

Posted on Nov 4, 2015 4:03 PM

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Q: A family member can not get Photos located on iCloud to load onto her iPad.

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  • by markwmsn,Helpful

    markwmsn markwmsn Nov 9, 2015 6:17 AM in response to Rebelhut
    Level 5 (5,652 points)
    Photos for Mac
    Nov 9, 2015 6:17 AM in response to Rebelhut

    That's not much to go on. What has she tried? What results has she seen? What version of iOS is running on her iPad? Is her iPad signed into iCloud Photo Library? For that matter, when you said "Photos located on iCloud," did you mean in iCloud Photo Library, in My PhotoStream, or something else?

  • by Rebelhut,

    Rebelhut Rebelhut Nov 9, 2015 6:21 AM in response to Rebelhut
    Level 1 (4 points)
    Photos for Mac
    Nov 9, 2015 6:21 AM in response to Rebelhut

    Somewhat helpful. I want the iCloud Photo Library on both devices.  Both iPads have the latest IOS.  But each iPad has a separate iCloud account.  I understand this may the problem.

  • by markwmsn,Helpful

    markwmsn markwmsn Nov 9, 2015 3:16 PM in response to Rebelhut
    Level 5 (5,652 points)
    Photos for Mac
    Nov 9, 2015 3:16 PM in response to Rebelhut

    Yup, that would be it. Each iCloud account has its own iCloud Photo Library.

     

    You can create Shared Albums (formerly called Shared Photo Streams) and share them with your family member, but it has limitations. You have to add pictures manually, you can only add them to the end of the album (since they still act like streams), they cannot be sorted, and each album/stream has a limit on the number of items it can hold.

     

    If your family member is in an iCloud family with you, a shared album named "Family" will be created automatically and shared among the members of your iCloud family.