ios9 problem with virgin email
After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back? I use Virgin email.
iPad Air, iOS 9
Question marked as
Best reply
check virgin web email is set to imap enabled in settings
delete email account on ipad
set ipad to airplane mode
add email
this gives you option screen for imap or pop3
choose imap
add email details as per virgin website email help settings
mine was imap4 @virgin.net and other detail for incoming and outgoing emails
take off airplane mode so the ipad can look up the settings
it worked after weeks of stress
i got this from a posting from previous years
applecare tried to help but said it was virgin who needed to help
in the end it was the forum and trial and error
good luck
